These Terms of Service form a binding agreement between you and Frater AI ("Frater AI," "we," "us," or "our") governing your use of our websites, applications, dashboards, form-based lead capture and campaign tools, AI-assisted setup tools, and related services (the "Services"). By creating an account, accepting these Terms, or using the Services, you agree to them.

You must be at least 13 years old to use the Services. If you are 13 to 17, or otherwise under the age of majority where you live, you may use the Services only with the consent and supervision of a parent or legal guardian.

If you use the Services for an organization, you represent that you have authority to bind it to these Terms.

Frater AI may provide account and team management, campaign configuration, branded lead capture forms, conditional and multi-step form flows, lead management, scheduling, messaging and follow-up, uploads, analytics, billing, and AI-assisted campaign setup.

Features may be unavailable, experimental, or subject to plan limits or supplemental terms.

Provide accurate information, protect your credentials and devices, keep permissions current, and notify us promptly of unauthorized use or a security incident.

You are responsible for activity under your account except to the extent caused by our breach or applicable law. We may require verification, two-factor authentication, CAPTCHA, or other safeguards.

Information you collect, upload, or process about leads, customers, employees, or other people is "Customer Data." You retain responsibility for Customer Data and must have all rights, notices, consents, and lawful bases required to process it and instruct Frater AI to do so.

You are responsible for applicable privacy, anti-spam, telemarketing, consumer-protection, and recording laws, including CASL, CAN-SPAM, TCPA, and analogous requirements where applicable.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Services for internal business purposes during your access period.

Frater AI and its licensors retain all rights in the Services. You retain your rights in Customer Data.

You grant Frater AI and its providers a limited right to host, store, reproduce, transmit, process, modify, and display Customer Data as reasonably necessary to operate, secure, troubleshoot, and improve the Services, perform your instructions, prevent abuse, and comply with law.

We do not claim ownership of Customer Data.

AI may help account holders draft campaigns, form questions, field configurations, follow-up content, images, summaries, or other setup materials. Outputs may be inaccurate, incomplete, outdated, biased, or unsuitable.

Review outputs before publishing or relying on them. Do not treat them as legal, medical, financial, safety-critical, or professional advice.

Inputs and outputs may be processed by model providers as described in the Privacy Policy.

You may not misuse the Services or permit others to do so.

The Services may depend on payment, hosting, database, storage, email, identity, anti-abuse, AI, analytics, and connected-mailbox providers.

Third-party services may have separate terms and privacy policies. Frater AI is not responsible for services it does not control.

For paid Services, you agree to pay applicable fees, overages, and taxes. Recurring fees may renew until cancelled under your plan terms. Billing may be handled by a processor such as Stripe.

Except as required by law, fees are non-refundable. We may change pricing or limits on prospective notice and may suspend paid access for overdue amounts.

You may stop using the Services at any time. We may suspend or terminate access for breach, security or legal risk, suspected fraud or abuse, non-payment, or when required by law or a provider.

Provisions concerning fees, ownership, disclaimers, liability, indemnity, and disputes survive where appropriate.

We may modify, suspend, or discontinue the Services and do not guarantee uninterrupted or error-free operation. "Beta," "preview," and experimental features are provided as-is and may change or be removed.

Our Privacy Policy describes Frater AI's processing of personal information.

If you collect information about others through a public form or account feature, you are responsible for required notices and consents.

To the maximum extent permitted by law, the Services are provided "as is" and "as available" without express, implied, statutory, or collateral warranties, representations, conditions, or guarantees, including merchantability, merchantable quality, fitness for a particular purpose, title, accuracy, non-infringement, uninterrupted availability, security, or error-free operation.

We do not warrant that the Services will meet your requirements, that outputs or analytics will be accurate, that every security incident will be prevented, or that data will never be lost or accessed without authorization.

To the maximum extent permitted by law, Frater AI is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, business, goodwill, expected savings, data, or business interruption.

Our total aggregate liability relating to the Services or these Terms will not exceed the greater of fees paid to Frater AI in the preceding 12 months or CAD $100.

Nothing excludes liability that cannot lawfully be excluded or limited.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Frater AI, its affiliates, and their personnel and agents from claims, liabilities, damages, penalties, costs, and reasonable legal fees arising from your use, Customer Data, breach, violation of law, or violation of third-party rights.

Frater AI may control the defence of an indemnified matter, and you will cooperate.

These Terms are governed by Ontario law and applicable federal laws of Canada, without regard to conflict-of-law rules.

Subject to non-waivable rights and mandatory local laws, you and Frater AI submit to the exclusive jurisdiction of courts located in Barrie, Ontario, Canada.

We may update these Terms. For material changes, we will post the update, revise the effective date, and provide additional notice where required.

Continued use after an update takes effect constitutes acceptance except where additional consent is required. We will not rely on hidden or unfair retroactive changes.

If a provision is invalid or unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver.

You may not assign these Terms without our consent. Frater AI may assign them in a merger, acquisition, reorganization, financing, or sale of assets.

These Terms and incorporated policies are the entire agreement regarding the Services except where a separate signed agreement governs.

Frater AI

Barrie, Ontario, Canada

Email: info@fraterai.ca